Counter Salesperson

Responsibilities

Assist customers with equipment rental enquiries, both in person and over the telephone
Prepare hire quotations, agreements and related documentation
Manage rental bookings, extensions, returns and related requests
Coordinate deliveries and collections with the relevant internal teams
Communicate with customers regarding equipment availability, rental periods and pricing
Handle customer queries professionally and efficiently
Ensure all administrative records and documentation are accurate and up to date
Liaise with internal departments to ensure smooth daily operations
Identify opportunities to improve customer service and develop existing customer relationships

Requirements

Previous experience in customer service, sales, or administration will be advantageous
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Good computer literacy and administrative ability
The ability to multitask and work effectively under pressure
A positive attitude and a strong work ethic
A reliable, responsible and professional approach
The ability to work independently and as part of a team