Domestic Claims Consultant

Our client is seeking a detail-oriented and driven Domestic Claims Consultant to join their team.

Responsibilities:

• Register all claims on the CRM system
• Ensure immediate diary entry to Accounts upon claims registration
• Track and follow up on claims where a loss adjustor/assessor is appointed
• Manage the claims payments from receipt of the signed agreement of loss or supplier invoices to payment
• Maintain accurate and up-to-date claim estimates at all times
• Capture and monitor salvage diary entries where applicable
• Escalate and manage exceeding mandates not covered under policy or rejected
• Manage recovery and third-party claims
• Maintain strict adherence to timelines, compliance requirements, and internal processes

Requirements:

• RE5
• NQF 4 in short-term insurance qualification
• Minimum 5 years’ experience in domestic claims
• Excellent analytical and problem-solving skills
• Insurance regulatory knowledge
• Excellent attention to detail
• Ability to work independently and as part of a team
• Motivated, driven, proactive, and a go-getter